Operational Excellence Case Studies in Higher Education Institutions
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Description
Operational Excellence (OPEX) is all about achieving efficiency and effectiveness in business processes of any organization, despite of the nature of the business and size. There are various OPEX methodologies adopted by world class corporations for the past three decades including: Lean, Six Sigma, Lean Six Sigma, Kaizen, and Agile. These methodologies have proved to be very successful in many manufacturing and service companies around the world for over three decades. However, until now, there has been little research on the use of these methodologies in the Higher Education (HE) sector.
In Operational Excellence Case Studies in Higher Education Institutions, the chapters bring together a wide range of real-life, global case studies which highlight critical differences in approach due to varied cultural differences and leadership styles.
This edited collection offers a practical guide for OPEX facilitators in all HE Institutions for developing, implementing, and deploying OPEX or Continuous Improvement initiatives, and is a great asset to many trainers and consultants who would like to deliver executive courses for senior managers in public sector organisations; in particular HE or University sector.
Publication Date
10-1-2025
Publisher
Emerald Publishing Limited
ISBN
978-1-83797-850-2
Keywords
operation excellence, higher education, Kaizen, Lean methods, Six Sigma
Disciplines
Industrial Engineering
Department / Organizational Unit
Industrial Engineering
Copyright Notice
© 2025 Jiju Antony, Michael Sony, Elizabeth A. Cudney, et al.
Recommended Citation
Antony, J., Sony, M., Cudney, E. A., Furterer, S. L., Laux, C., Jayaraman, R., & Maalouf, M. (Eds.). (2025). Operational excellence case studies in higher education institutions. Emerald Publishing Limited. https://doi.org/10.1108/978-1-83797-849-6
Comments
Edited volume.